Hayes Travel Group | Custom Travel & Tours
Why work with a Travel Advisor?

More importantly, why should you work with me?

As a Certified Travel Associate with The Travel Institute and a Verified Travel Advisor with the American Society of Travel Advisors (ASTA), I have invested the time and resources to stay current in the travel industry, ensuring you have access to the latest knowledge, insights, and the best travel options available. 


My approach to working with clients is more like a personal concierge than a transactional service. I take the time to understand your unique needs, provide tailored recommendations, and guide you every step of the way. Whether you’re planning a family vacation, a business trip, or a once-in-a-lifetime adventure, my goal is to make your travel experience seamless, enjoyable, and stress-free.


Booking online or through a big-box travel agency cannot match the level of personalized service and attention you deserve. If you want a customized experience, with a dedicated advisor building a relationship and supporting you from start to finish, I am just a phone call or email away. Let’s start planning your next trip today!

Travel Planning & Concierge Services

Personalized Consultation & Destination Research

One-on-one consultation, destination research, and customized trip planning tailored to your travel style, interests, and budget. 


Travel Requirements & Restrictions

Guidance on current entry requirements, travel restrictions, and important destination-specific information to help you prepare for your trip.


Reservation Changes & Cancellations

Assistance with changes, cancellations, and adjustments to your travel arrangements, including navigating supplier policies and procedures.


Daily Itinerary Planning

Thoughtfully planned daily itineraries with recommendations for activities, sightseeing, transportation and free time.


Mobile-Friendly Travel Documents

Convenient electronic travel documents that keep your reservations, confirmations, and important trip details organized and accessible from your mobile device.


Flight Monitoring

Monitoring of scheduled flights for significant changes and updates, with assistance when action is needed (pre-departure assistance).


Travel Support

Personalized assistance before and during your travels to help navigate unexpected changes or challenges and keep your trip moving smoothly.